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October 04, 2006

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» acknowledgement and apology: two powerful business tools for lawyers from legal sanity
Sometimes you run across a written piece that makes a point so simply and elegantly that theres not much to add. And so I offer you Lisa Hanebergs recent post on The Awesome Power of Thanks. Haneberg opens with this... [Read More]

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My mother wrote three thank-you notes a day for all of her adult life. She taught me to do the same. I once asked her what happened when you ran out of people to thank. She fixed me with that look that said,"How could we have raised up one like this?"

Then she said, "Wally, there's always someone to thank." It's true.

Now, in this age when courtliness and civility draw chuckles, I find that thank-you notes are a competitive advantage.

People love to get them. They save them. They post them in their cublicles. And they remember them and you.

I must admit, I do not write as many thank you notes as I ought to. I certainly have more people I can thank. Three a day, wow, that's an achievement.

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