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September 27, 2007

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Whether or not you are an A, B or C player, I believe everyone wants to do the best they can. I don't know of anyone who chooses to wake up every day and says "I want to go in and fail today'. However, so many employees do fail to no fault of their own! Today, we see hundreds of employers hiring folks for positions where the person's natural behavior is exact opposite of the behavioral job demands. When this happens, the employer sets them up to fail prior to their first day at work!

I see that progressive, forward thinking companies are recognizing the importance of looking at the 'whole' person, not just at the skill. It is important to understand the drive of the individual and motivators in order to help them progress to the A level. Hiring right the first time will add huge profits to the organization.

Good point on the art of learning what you are good at and what not. The next step is to really have a positive attitude.

My strategy in managing people for over 20 years in the service business (i.e. fortune 100 companies and small start-ups) has always been to play of individuals strengths. If they want to focus on improving where they are weak at, I am all up for that. However, putting people in the right "seats" always drives a winning team.

I also agree with the comment about Behavior as the key driver and have witnessed many people that have excelled to the top after "getting moved to the right seat" after some potential failures in other roles. A great feeling and a sign of good leadership if you can identify the right tools and processes to us in order to do that effectively!

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