I did a webinar on employee engagement today. In it I offered the following premises:
- People get things done.
- How well people do things varies.
- Excellence is discretionary.
- Excellence is required to help a an organization get through tough times. All hearts and minds on deck.
- Employee engagement is the ONLY fuel you have for producing excellence.
Follow the logic? Because discretionary effort is one expression of engagement and because the difference between so-so and excellence is discretionary effort, engagement is the key to excellence.
Managers and leaders - are you being the kind of leader who inspires engagement (excellence) or are you the kind of leader who fails to catalyze the work environment?
If you are not quite there yet, here is the good news. You have everything you need to enliven engagement. Are you using it?
BTW - I am not saying that all discretionary effort produces excellence - I am saying that excellence cannot occur without discretionary effort.