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« Have you put your goal/dream on the shelf? Here's a helpful story. | Main | Fresh Perspective on Quality from Tanmay Vora »

December 02, 2009


Great explanation of the difference between these two distinct management concepts!

I couldn't resist sharing your post with my readers in my Rainmaker 'Fab Five' blog picks of the week ( to keep them from confusing these important, but different topics.

Be well Lisa!

- Chris

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