What's logic got to do with it? #Management

Yesterday, I found myself in two separate discussions about people and logic - or more accurately, people and a lack of logic. Here's the thing. People are wonderfully idiosyncratic. They are unpredictable and sensitive to what's going on. If we try to apply logic to people-based conundrums, we might just be setting ourselves up for more problems and getting off track.

Have you been disappointed with how someone responded to what you thought was a perfectly well-thought out message? And then, do you get stuck in the , "but I didn't do anything wrong," self-talk? If so, you might be trying to apply logic to a situation where logic was not the driving force. Logic is not the answer here, and in fact, it will get in the way of your progress in building this relationship.

When I coach people, I often find myself responding something like this:

"Well, that sounds like a perfectly logical interpretation of the situation. Was logic what caused the escalation of this conversation? (Answer: No) What is another way to interpret what happened?"